Single SIM IVR

Double SIM IVR

4 SIM IVR

8 SIM IVR


Features of IVR

# SINGLE SIM IVR DEVICE DUAL SIM IVR DEVICE FOUR SIM IVR DEVICE EIGHT SIM IVR DEVICE
INBOUND IVR (Incoming Calls)
  • Automatically receives calls.
  • Plays a professional IVR greeting message (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to select options using DTMF tones.
  • Automatically receives calls on any of the two SIMs.
  • Plays a professional IVR greeting message (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to select options using DTMF tones.
  • Routes calls to the respective departments or mobile numbers. Example: “Press 1 for Sales, Press 2 for Technical Support.”
  • Automatically answers calls through any of the 4 SIMs.
  • Plays a custom IVR greeting (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to press keys (DTMF) to reach departments.
  • Routes calls to pre-set numbers or extensions. Example: “Press 1 for Sales, Press 2 for Technical Support, Press 3 for Accounts.”
  • Handles incoming calls automatically through any of the 8 SIMs.
  • Plays customized IVR greetings to callers.
  • Supports multi-level IVR menus for large organizations.
  • Routes calls to specific departments, teams, or extensions.
  • Provides 8 simultaneous call handling channels.
OUTBOUND IVR (Auto Dialer / Voice Campaign)
  • Automatically makes outbound calls from a stored contact list.
  • Plays pre-recorded voice messages for promotions or notifications.
  • Ideal for telemarketing, customer updates, or feedback collection.
  • Single SIMs enable handling of two simultaneous outbound calls.
  • Automatically makes outbound calls from a stored contact list.
  • Plays pre-recorded voice messages for promotions or notifications.
  • Ideal for telemarketing, customer updates, or feedback collection.
  • Two SIMs enable handling of two simultaneous outbound calls.
  • System can automatically call customers from a database list.
  • Plays pre-recorded voice messages or offers.
  • Useful for reminders, promotions, feedback calls, etc.
  • 4 SIMs allow 4 simultaneous outbound calls. Example: “Hello, this is IVR. We have an exciting offer for you!”
  • Makes automatic outbound calls to contact lists using all 8 SIMs.
  • Plays pre-recorded promotional, alert, or reminder messages.
  • Ideal for large-scale campaigns, surveys, and customer follow-ups.
  • Supports voice feedback collection and call tracking.
BULK SMS
  • Send promotional or transactional SMS using Single SIMs.
  • Send promotional or transactional SMS using both SIMs.
  • Distributes messages between SIMs to increase speed and reduce load.
  • Send promotional or transactional SMS through all 4 SIMs.
  • Each SIM can send multiple SMS in rotation for faster delivery.
  • Sends mass promotional or transactional SMS using 8 SIMs.
  • Divides SMS load intelligently among SIMs for faster delivery.
  • Ideal for bulk marketing and notifications.
MANUAL DIAL MODE
  • Operators can manually initiate calls from either SIM via software.
  • Displays real-time call duration, number, and status.
  • Best suited for follow-up calls, customer verification, and support.
  • Operators can manually initiate calls from either SIM via software.
  • Displays real-time call duration, number, and status.
  • Best suited for follow-up calls, customer verification, and support.
  • Operator can manually select a SIM and dial from the device software.
  • Displays live call status, duration, and call logs.
  • Operators can manually call using any of the 8 SIMs.
  • Displays live call progress, duration, and caller ID.
  • Allows agent monitoring and call logging.
  • Supports both inbound and outbound manual communication.
WHATSAPP FEATURES
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
SINGLE SIM IVR DEVICE
INBOUND IVR (Incoming Calls)
  • Automatically receives calls.
  • Plays a professional IVR greeting message (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to select options using DTMF tones.
OUTBOUND IVR (Auto Dialer / Voice Campaign)
  • Automatically makes outbound calls from a stored contact list.
  • Plays pre-recorded voice messages for promotions or notifications.
  • Ideal for telemarketing, customer updates, or feedback collection.
  • Single SIMs enable handling of two simultaneous outbound calls.
BULK SMS
  • Send promotional or transactional SMS using Single SIMs.
MANUAL DIAL MODE
  • Operators can manually initiate calls from either SIM via software.
  • Displays real-time call duration, number, and status.
  • Best suited for follow-up calls, customer verification, and support.
WHATSAPP FEATURES
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
DUAL SIM IVR DEVICE
INBOUND IVR (Incoming Calls)
  • Automatically receives calls on any of the two SIMs.
  • Plays a professional IVR greeting message (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to select options using DTMF tones.
  • Routes calls to the respective departments or mobile numbers. Example: “Press 1 for Sales, Press 2 for Technical Support.”
OUTBOUND IVR (Auto Dialer / Voice Campaign)
  • Automatically makes outbound calls from a stored contact list.
  • Plays pre-recorded voice messages for promotions or notifications.
  • Ideal for telemarketing, customer updates, or feedback collection.
  • Two SIMs enable handling of two simultaneous outbound calls.
BULK SMS
  • Send promotional or transactional SMS using both SIMs.
  • Distributes messages between SIMs to increase speed and reduce load.
MANUAL DIAL MODE
  • Operators can manually initiate calls from either SIM via software.
  • Displays real-time call duration, number, and status.
  • Best suited for follow-up calls, customer verification, and support.
WHATSAPP FEATURES
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
FOUR SIM IVR DEVICE
INBOUND IVR (Incoming Calls)
  • Automatically answers calls through any of the 4 SIMs.
  • Plays a custom IVR greeting (e.g., “Welcome to DG Smart IVR…”).
  • Allows callers to press keys (DTMF) to reach departments.
  • Routes calls to pre-set numbers or extensions. Example: “Press 1 for Sales, Press 2 for Technical Support, Press 3 for Accounts.”
OUTBOUND IVR (Auto Dialer / Voice Campaign)
  • System can automatically call customers from a database list.
  • Plays pre-recorded voice messages or offers.
  • Useful for reminders, promotions, feedback calls, etc.
  • 4 SIMs allow 4 simultaneous outbound calls. Example: “Hello, this is IVR. We have an exciting offer for you!”
BULK SMS
  • Send promotional or transactional SMS through all 4 SIMs.
  • Each SIM can send multiple SMS in rotation for faster delivery.
MANUAL DIAL MODE
  • Operator can manually select a SIM and dial from the device software.
  • Displays live call status, duration, and call logs.
WHATSAPP FEATURES
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation
EIGHT SIM IVR DEVICE
INBOUND IVR (Incoming Calls)
  • Handles incoming calls automatically through any of the 8 SIMs.
  • Plays customized IVR greetings to callers.
  • Supports multi-level IVR menus for large organizations.
  • Routes calls to specific departments, teams, or extensions.
  • Provides 8 simultaneous call handling channels.
OUTBOUND IVR (Auto Dialer / Voice Campaign)
  • Makes automatic outbound calls to contact lists using all 8 SIMs.
  • Plays pre-recorded promotional, alert, or reminder messages.
  • Ideal for large-scale campaigns, surveys, and customer follow-ups.
  • Supports voice feedback collection and call tracking.
BULK SMS
  • Sends mass promotional or transactional SMS using 8 SIMs.
  • Divides SMS load intelligently among SIMs for faster delivery.
  • Ideal for bulk marketing and notifications.
MANUAL DIAL MODE
  • Operators can manually call using any of the 8 SIMs.
  • Displays live call progress, duration, and caller ID.
  • Allows agent monitoring and call logging.
  • Supports both inbound and outbound manual communication.
WHATSAPP FEATURES
  • No number blocking because it works through click automation
  • Send unlimited WhatsApp
  • Support Images
  • Support Video
  • Bulk WhatsApp work through click automation

What is IVR?

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the right department or agent.

When a customer calls your business, instead of waiting endlessly, they hear a personalized welcome message like: “Welcome to ABC Technologies. Press 1 for Sales, Press 2 for Support, Press 3 to Speak with our Team.”

With IVR, calls are smartly managed, ensuring customers connect quickly to the right person.

Benefits of IVR for Your Business

  1. 24/7 Availability – Never miss a customer call.
  2. Professional Image – Greet every caller with a branded welcome message.
  3. Smart Call Routing – Direct customers to the right department instantly.
  4. Time-Saving – Reduce wait times & improve customer satisfaction.
  5. Scalable – Handle multiple calls at the same time.

Why Your Business Needs IVR?

  1. Build credibility with professional call handling
  2. Enhance customer experience with quick solutions
  3. Save time for your team by automating call routing

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